InkSitePro - Terms of Service

InkSitePro -Terms of Service

Last updated: August 7, 2025

1) Who we are & who may buy

“InkSitePro” (“we”, “us”) provides website setup and ongoing growth services for tattoo studios (the “Services”). By purchasing, you confirm you are acting for business purposes (not as a consumer) and you will provide accurate business details on request.

2) Services

  • Setup & Launch (one-time) — custom tattoo website, domain & hosting configuration, review-collection system, email marketing setup, initial Instagram branding kit, WhatsApp support 5/7, and access to minor monthly changes thereafter.

  • Growth Membership (subscription) — ongoing hosting, review system, email/SMS campaigns, monthly Instagram branding kit, minor monthly site changes, and support.
    Minor monthly changes = up to 45 minutes of small edits per billing month (non-cumulative). Larger work is quoted separately. Any free trial (if offered) will be shown at checkout.

3) Fees & taxes

  • Setup Fee: The standard setup fee is $1499.99. From time to time, we may offer promotional discounts (e.g. $999 with a valid promo code).

  • Subscription: $99.99/month (unless shown otherwise at checkout).

  • Prices exclude taxes. Payments are processed by Stripe. We may suspend work or campaigns for failed/late payments. We may update subscription pricing with 30 days’ notice.

4) Non-refundable Setup Fee

The Setup Fee is non-refundable once paid. This fee secures your project and covers scheduling, preparation, and allocation of resources. No refunds will be issued under any circumstances.

5) Subscription — cancel anytime (no proration)

• Subscription fees are non-refundable once paid.

• Cancellation is effective at the end of the current billing period.

• No credits, refunds, or prorated amounts will be issued for partial months.

• To avoid the next charge, cancel before the renewal date.

6) Your responsibilities

Provide timely content, brand assets, approvals, and access we reasonably need. Delays on your side delay delivery and do not create any refund right. You are responsible for your legal notices, pricing, booking terms, aftercare content, and compliance on your own site.

7) Messaging compliance (SMS & email)

You are the sender and warrant valid, provable consent for each contact. No purchased/rented lists.

  • U.S. SMS: comply with TCPA and carrier/CTIA rules and complete A2P 10DLC brand/campaign registration before any U.S. messaging. Messages include opt-out (STOP) and help (HELP) keywords. Delivery is not guaranteed (carrier filtering, throttling, blocks).

  • Email: maintain a lawful basis/consent; identify your business; include a working unsubscribe link in every email.

  • International: Other countries (e.g., UK, Australia), you must also comply with local rules (e.g., UK PECR/ICO guidance; Australia Spam Act).
    You authorize us to store consent logs (time/IP/method) and to use them to respond to complaints and disputes.

8) Acceptable use

No illegal, harmful, deceptive, or discriminatory content; no impersonation; no spam; no sending to minors without verifiable parental consent. We may suspend or refuse campaigns we reasonably believe violate laws, carrier policies, or these Terms.

9) Deliverables, third parties & timelines

We use commercially reasonable efforts to meet timelines (typically 48–72 hours after receiving all assets). Dates are estimates, not guarantees. Domains/hosting, messaging gateways, and review platforms may be provided via third parties; we are not responsible for outages, policy changes, or deliverability limits imposed by those third parties.

10) Intellectual property & publicity

Once you pay all amounts due, you receive a non-exclusive license to the deliverables we create for you (excluding third-party materials/tools which remain under their own licenses). You grant us permission to reference your business name and logo as a customer (portfolio, website, social), unless you email us to opt out.

11) Evidence, disputes & chargebacks

Agreeing to these Terms does not remove your card issuer’s dispute rights. If a dispute occurs, we will provide evidence (order details, terms acceptance, consent logs, work records). We may suspend services while a dispute is open. If a chargeback is resolved in our favor, you agree to reimburse any third-party dispute/chargeback feescharged to us in connection with that dispute.

12) Data protection (GDPR/UK GDPR & similar)

For personal data in your contact lists and campaigns, you are the Controller and we are your Processor. We will process personal data only on your documented instructions to provide the Services; you warrant a lawful basis and valid notices/consents.
We may use sub-processors (e.g., hosting, messaging providers) with appropriate contracts; you authorize our use of sub-processors and cross-border transfers with appropriate safeguards. We will implement reasonable security measures, notify you without undue delay of personal-data breaches affecting you, and provide reasonable assistance with data-subject requests and DPIAs. Further details available on request.

13) Warranties & disclaimers

The Services are provided “as is.” We do not guarantee specific business outcomes (traffic, rankings, lead volume, reviews, revenue) or uninterrupted/error-free operation. You are responsible for verifying legal/medical aftercare content and any regulated claims.

14) Liability cap

To the maximum extent permitted by law, our total liability for all claims arising out of or relating to the Services is limited to the fees you paid in the three (3) months immediately preceding the event giving rise to liability. We will not be liable for indirect, consequential, special, exemplary, or lost-profit damages.

15) Indemnity

You will indemnify and hold us harmless from claims, fines, damages, costs, and expenses (including reasonable professionals’ fees) arising from: (a) your content, lists, or unlawful use of the Services; (b) your failure to obtain valid consent or comply with messaging laws; (c) disputes between you and your customers.

16) Governing law & venue

These Terms are governed by the laws of France, without regard to conflict-of-law rules. Any dispute arising out of or relating to these Terms or the Services will be brought exclusively in the courts of Aix-en-Provence, France, and each party irrevocably submits to that jurisdiction and venue. The U.N. Convention on Contracts for the International Sale of Goods does not apply. The English version of these Terms controls.

17) Suspension & termination

We may suspend or terminate Services for material breach, unlawful activity, or non-payment. Termination does not entitle you to a refund of amounts already paid, including the non-refundable Setup Fee and the current month’s subscription.

18) Force majeure

We are not liable for delays or failures caused by events beyond our reasonable control (e.g., outages, cyber incidents, carrier blocks, regulatory actions, natural disasters, labor issues).

19) Assignment, severability, no waiver

You may not assign these Terms without our prior written consent; we may assign to an affiliate or acquirer. If a provision is unenforceable, the remainder remains in effect. Failure to enforce a provision is not a waiver.

20) Entire agreement & order of precedence

These Terms (and any order form we sign with you) are the entire agreement between us regarding the Services and supersede any prior or contemporaneous proposals, emails, or communications. In case of conflict, a mutually signed order form or MSA (if any) prevails over these Terms; otherwise, these Terms prevail over any purchase order or customer terms.

21) Electronic consent & communications

You agree to transact electronically. Clicking “Pay”, checking an “I agree to Terms” box, or similar action constitutes your electronic signature and agreement to these Terms. We may send service and legal notices to the email address you provide.

22) Survival

The following sections survive termination: Fees & taxes; Non-refundable Setup Fee; Subscription (no proration); Messaging compliance; Intellectual property & publicity; Evidence/disputes/chargebacks; Data protection; Warranties & disclaimers; Liability cap; Indemnity; Governing law & venue; Entire agreement & order of precedence; Electronic consent & communications; and this Survival section.

23) Changes to these Terms

We may update these Terms; the version presented at checkout applies to that purchase. We will post the effective date above.

24) Contact

contact@inksite.com

© 2025 InkSitePro